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This poll has completed. It ran from Nov. 7, 2016, 9:02 a.m. through Dec. 21, 2016, 12:36 p.m.
BUGWERE AGHA1.1: Where would you go if you have a complaint about health facilities?
Background
For the healthcare system to be accountable to the users, it should make available complaint redress mechanisms that communities are aware of and can use to put their complaints about health service delivery like closed health facilities, absenteeism, late coming to work, theft of government drugs, mistreatment of patients e.t.c.
Communities therefore, have a role to play by being vigilant and reporting such problems they encounter at health facilities when accessing health services.
We therefore, seek for your opinion on where would you go if you have a complaint about facilities
Question
Where would you go if you have a complaint about health facilities?a) Suggestion box at the health facility
b) Health unit management committee
c) Area local councilors (LC3, LC5’s)
d) Any hospital staff member
e) Local radio/journalists
f) NGOs
Instructions
Go to messages on your phone & type BUGWERE followed by your DISTRICT, then your ANSWER (a, b, c, d, e or f) Send your message to 8585. This SMS is totally FREE of charge.
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